Billing and Customer Service Support

Description

Montenegro delivers trusted paper, packaging, and print solutions supported by deep industry expertise, mill-direct relationships, and responsive, human-forward service. As a certified MBE with national reach and local care, we provide flexible, cost-efficient support that helps organizations operate with confidence and consistency.

The Montenegro team currently has an opening for a Billing and Customer Service Support position. This role is instrumental in improving workflow and supporting the development and growth of our business.

This is an entry-level position that will involve being in the office 5 days a week, Monday-Friday. We are seeking an individual to support the billing and customer service departments.

• vendor bill entry
• invoicing customers
• navigating customer portals
• resolving billing issues
• answering phones and door
• Quick Books reports
• maintaining inventory items
• customer service support
• procuring certificates of liability
• vendor compliance agreements
• assisting with sustainability
• maintaining and submitting vendor and government registrations
• assisting other departments as needed

The applicant should be well organized, self-motivated, detail-oriented, hardworking, have strong communication skills, creative, and willing to learn and adapt to new challenges.

A minimum of 3 years’ experience in an office environment, proficient in Microsoft Office, Outlook, Adobe PDF and Quick Books software. Pay Range: $40,000 - $45,000 per year.

Hours:

Full Time (8:30 am - 5:00 pm Monday – Friday)

Benefits include medical insurance, dental plan (after 1 year), paid parental leave, a tuition reimbursement program, paid time off, summer hours, and more.

If you are interested in this position, please email a resume and cover letter to

Montenegro is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.