Account Manager

This range is provided by Brown & Brown. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$/yr - $/yr

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Account Executive for our team in Roseland, NJ
.

Summary: Serve as the trusted business advisor for matters of employee benefit programs for an existing book of business, generally key accounts and complex clients; focusing on account management, direct sales and customer service, using a variety of skills and knowledge of the insurance market, products and competition.

• Manage and retain existing book of business and pursue new opportunities for the book, where appropriate, including a specific business plan for growth.
• Spend a majority of time outside the office with customers and new business opportunities dedicated to stewardship reporting, placing business, addressing service issues, enrollment meetings, renewals, networking for new clients, and closing deals.
• Build courteous and successful relationships with clients, vendors and carriers to improve client retention.
• Establish, cultivate and manage customer relations with all levels of client’s decision-makers as well as the day‑to‑day technical client representatives.
• Identify, develop, and oversee customer needs and service plans for each client and understand the needs of the customer.
• Manage resolution of client issues as well as escalated employee enrollment and claim issues.
• Plan and direct renewal process for health, life, worksite, wellness and disability lines of coverage.
• Negotiate renewals, recommend the most appropriate insurance solutions, provide alternative renewal strategies, provide plan modeling, cost reduction opportunities and participate in union negotiations.
• Prepare and execute new business strategies, including proposals and presentations while ensuring agreement with customer’s requests/requirements.
• Ensure proper resources from within the organization are involved with the customer and introduce new products through the other core business groups, where appropriate.
• Document renewal, sales, meet insurance operations requirements and compliance documents into the identified sales management database.
• Develop client communications to inform and educate clients on benefits legislation, regulatory requirements, compliance, current industry trends and new product information.

• College Degree in a business‑related field or equivalent work experience.
• Insurance Producer license in good standing (Life, Health and Accident, and other authorities in states needed to service the assigned book of business). Required prior to date of hire.
• Advanced knowledge in employee benefit insurance coverages and contracts, complex employee benefit funding arrangements, and available State and Federal programs.
• Knowledge in Microsoft Windows environment, including but not limited to Word, Power Point, and Publisher.
• Advanced knowledge of and ability to use Microsoft Excel.
• 10+ years progressive experience in a related field, account management or sales

• Excellent growth and advancement opportunities – including training, mentorship and development
• Competitive pay based on experience
• Generous Paid Time Off
• Employee Stock Purchase Plan

Compensation Range: $100,000–$130,000 annually. Actual compensation will be based on factors such as skills, experience, and qualifications.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

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Mid‑Senior level

Full‑time

Customer Service and General Business

Insurance