Technical Program & Project Manager

ADP is hiring a Senior Technical Program & Project Manager in our Roseland, NJ office. This is a hybrid role.

• Are you empathetic to client needs and inspired by transformation and impacting the lives of millions of people every day?
• Are you looking to join a dynamic, inclusive team environment with a culture of collaboration and belonging?

Well, this may be the role for you!

Software Project / Program Manager responsible for the planning, organizing and managing of activities to bring about the successful completion of specific IT project goals and objectives in a matrixed resource environment ensuring commitments on quality, scope, time, and budget are met.

The Software Development Lifecycle (SDLC) focuses on Agile methodologies including Scrum and Kanban. The Project Manager / Program Manager facilitates and partners with Development, Product Management, and other IT teams in achieving their project goals.

The key requirements of the position are:

• The ability to organize complex software/infrastructure development and deployment work spanning multiple teams and / or multiple business units
• The ability to understand formal processes but execute in the most practical manner for a given situation
• The ability to follow up on risks issues in a proactive, timely manner
• The ability to report status concisely and effectively to a variety of stakeholders with a particular emphasis on risk and issue escalation
• Proven track record of driving project outcomes

• Takes ownership for the project process, project deliverables, and communication frameworks, including the administration of project collaboration tools. Provides SDLC process expertise and works directly with project sponsors and key stakeholders on the applicable deliverables.
• In collaboration with project teams, creates and maintains project plans, milestones, and schedules, including deliverables across all impacted areas of assigned projects. Provides oversight and leadership during project execution to ensure alignment with project deadlines.
• Facilitates the definition, management, and negotiation of project scope and scope change controls between the project team and key business stakeholders for traditional SDLC projects. Works directly with the Product Owner for backlog management and prioritization for Scrum teams.
• Tracks and resolves project issues/impediments and team conflicts. Facilitates escalation of issues not resolvable by the project team to the appropriate business or IT sponsor and track to successful completion.
• Tracks and reports project progress to stakeholders and senior management. Prepares status reports and facilitates project meetings.
• Manages project resource budget and address discrepancies between baseline and actual time reporting and expenses.
• Identify risks in conjunction with the project team and stakeholders. Works with the project team and stakeholders (based on the risk) to define mitigation plans and ensure plans are tracked and status of the risks are reviewed on a regular basis.

• Deliver at epic scale. We deliver real user outcomes using strong judgment and good instincts. We're obsessed with the art of achieving simplicity with a focus on client happiness and productivity.
• Be surrounded by curious learners. We align ourselves with other smart people in an environment where we grow and elevate one another to the next level. We encourage our associates to listen, stay agile, and learn from mistakes.
• Act like an owner - doer. Mission-driven and committed to leading change, you will be encouraged to take on any challenge and solve complex problems. No tasks are beneath or too great for us. We are hands‑on and willing to master our craft.
• Give back to others. Always do the right thing for our clients and our community and humbly give back to the community where we live and work. Support our associates in times of need through ADP's Philanthropic Foundation.
• Join a company committed to equality and equity. Our goal is to impact lasting change through our actions.

• Over 10 years of experience leading and managing multiple complex…