Office Manager

A-Plus I.T. Group, Inc. is a dynamic and innovative IT company dedicated to providing top-notch technology solutions and services for small to medium businesses.

We are seeking a detail-oriented and seasoned Full-Time Office Manager to support our team with various administrative tasks. Must have verifiable and at least 5+ years experience with invoice procedures and billing. The ideal candidate will have a strong attention to detail and excellent multi-tasking ability. Position is in office, Hours are Monday-Friday 9am to 6pm EST.

• Perform general administrative duties such as answering phones, managing emails, and scheduling appointments.
• Oversee billing processes: invoicing, payment tracking, and client account reconciliation
• Receive materials and track labor associated with various jobs
• Confirm that all time and materials are properly invoiced
• Reach out to customers for invoice follow up and past due accounts.
• Work to ensure customers are billed appropriately for products and services.
• Create service tickets for all phone and email requests and route the ticket to the appropriate technician
• Greet customers that visit the store front.
• Check in customers that require in-shop service.
• Reconcile banking and credit card statements.
• Provide support for special projects and other duties as assigned.

• Proven experience in an administrative role
• At least 5+ years of billing experience - must be verifiable and current
• Knowledge of Quick Books is a plus
• Strong organizational and multitasking skills.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office Suite
• Ability to work independently and as part of a team.
• Creative thinking and problem-solving skills.

• Extensive administrative experience in office manager role required
• Verifiable and recent experience with accounts receivable and billing procedures