Director of Operations

Overview

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Our mission is protecting the world's water. We work every day to support the sustainability of our most precious resource, so our people know what they're doing matters.

Orenco Systems, Inc. (subsidiary of Infiltrator Water Technologies) is a manufacturer of innovative onsite and decentralized wastewater collection and treatment technologies. Solutions include community collection systems, advanced secondary treatment systems, watertight fiberglass tanks, and in-tank pumping and filtration systems. Orenco also manufactures high-quality standard, custom, and OEM controls, along with state-of-the-art fiberglass buildings, tanks, and enclosures.

Infiltrator Water Technologies is a market leader within the onsite wastewater treatment industry, manufacturing a variety of revolutionary products and environmentally friendly alternatives to traditional leach field and concrete septic wastewater system components. We sell our products through wholesale distribution across the United States and Canada for use on properties with onsite wastewater treatment systems.

The Director of Operations is a strategic leader responsible for overseeing and optimizing all operational functions within Manufacturing Ops, Safety, Supply Chain, and Logistics. The Director will lead cross-functional teams, develop and implement operational strategies, and ensure seamless execution of processes to achieve organizational goals.

Safety/Culture

• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture, safe practices, and a safe work environment to all employees.

Planning & Execution

• Develop and implement operational strategies that align with overall company goals and objectives, utilizing cross-functional workshops, stakeholder engagement, and data-driven analysis to ensure buy-in and effective execution.
• Conduct regular performance reviews, including quarterly KPI tracking and action plans, to identify areas for improvement and execute targeted initiatives.
• Collaborate with other departments to ensure alignment and effective communication, leveraging structured interdepartmental meetings and shared dashboards.
• Drive strategic initiatives to improve efficiency, reduce costs, and enhance overall performance, using Lean or other process improvement methodologies.
• Facilitate change management by engaging stakeholders, providing training programs, and monitoring adoption metrics to ensure smooth transitions.

Operations Management

• Oversee and direct all operational functions, including supply chain, logistics, and manufacturing, fostering an employee-first and customer-centric culture.
• Ensure efficient and effective use of all resources, personnel, equipment, and facilities through capacity planning, resource allocation models, and utilization reviews.
• Develop and implement policies and procedures to ensure smooth and efficient operations, ensuring regular updates of documentation and training materials.
• Manage budgets and track performance against key performance indicators, using variance analysis to guide decision-making.
• Identify and address change management challenges, develop and implement solutions such as communication plans, feedback loops, and pilot programs.
• Facilitate communication and collaboration between departments and teams through regular cross-functional check-ins, team meetings, shared documentation platforms, collaborative workshops, and open feedback channels.
• Utilize data analytics to identify trends, set goals, and monitor progress, establishing dashboards and reporting systems for transparency.
• Promote a culture of continuous improvement and innovation within the operations team, encouraging idea generation, experimentation, and recognition of successful initiatives.

Leadership & Team Management

• Lead and motivate a team of approximately 8 direct reports to create a high-performing operations team by ensuring these leaders are bought-in while setting clear expectations for leadership accountability, facilitating regular feedback sessions, and supporting professional development plans for all team members.
• Implement structured processes for talent identification, succession planning, and skills development, ensuring alignment with organizational goals and fostering a culture of continuous improvement.
• Establish measurable objectives for team leaders, monitor progress through regular reviews, and provide coaching and mentoring to address gaps and maximize individual and team performance.
• Communicate operational performance and strategy to all stakeholders, ensuring transparency and alignment across departments.

Work Hours and Attendance

Work to be done during manufacturing business hours, which may include an occasional early and/or later shift as needed. However, this position may on occasion work outside business hours to…