People Operations Education Program Coordinator

Overview

About Umpqua Health:
At Umpqua Health, we're a community-driven Coordinated Care Organization (CCO) committed to improving the health and well-being of individuals and families throughout our region. We serve Douglas County, Oregon, prioritizing personalized care and innovative solutions to meet the diverse needs of our members. Our comprehensive services include primary care, specialty care, behavioral health services, and care coordination to provide holistic, integrated healthcare.

Our collaborative approach fosters a supportive environment where every team member plays a vital role in delivering accessible, high-quality healthcare. Join us in making a difference at Umpqua Health.

Position Title: People Operations Education Program Coordinator

Department: People Operations

Status: Full Time, Exempt

Schedule: Monday through Friday — 8:00am to 5:00pm

Location: Onsite / Hybrid (1 day a week)

Salary: Wage Band 18: $68,155 – $81,785

• Salary is dependent upon skills, experience, and education.
• Generous benefit packages including PTO, Health/Vision/Dental Insurance, 401k with company match, gym membership reimbursement, tuition reimbursement, and more.
• Full-time position. Must reside in Oregon - Douglas County.

The People Operations Education Program Coordinator plays a key role within the Human Resources department, supporting workforce development, education partnerships, and employee learning initiatives at Umpqua Health. This role coordinates community-based programs involving interns and students, manages onboarding and compliance processes, and serves as a liaison with universities, schools, and training programs. In addition, this position supports Umpqua Health University
, administering learning management systems (LMS), coordinating training programs, assigning courses, and helping build career pathing and development opportunities for employees. The role also provides administrative support for employee engagement initiatives, events, and learning technologies, requiring strong technical skills, attention to detail, and excellent coordination abilities.

• Coordinate internship, student, and community-based programs across Umpqua Health
• Serve as a primary point of contact for universities, schools, and affiliated programs
• Manage affiliation agreements, onboarding documentation, compliance requirements, and student paperwork
• Support relationship-building efforts with academic and workforce development partners

• Coordinate training programs for students and employees through Umpqua Health University
• Assign courses, track participation, and support career pathing and development initiatives
• Administer and maintain the Learning Management System (LMS), including course setup, enrollments, and reporting
• Collaborate with HR and leadership to build scalable learning programs aligned with organizational goals
• Create curriculum, teach, train and facilitate courses and programs as needed

• Administer and support employee performance and engagement tools, including Lattice
• Maintain accurate records, workflows, and reporting within HR systems
• Assist with program setup, updates, and continuous improvement of HR technology platforms

• Support employee engagement initiatives, internal events, and learning activities
• Assist with event planning logistics, including booking flights, meals, meeting spaces, and event venues
• Manage inventory and distribution of employee swag and promotional materials

• Track program timelines, deliverables, and documentation with high attention to detail
• Prepare reports, dashboards, and summaries related to programs, learning, and engagement
• Provide general coordination and administrative support to the People Operations team
• Other duties as assigned

• Working with a variety of personalities, maintaining a consistent and fair communication style
• Satisfying the needs of a fast-paced and challenging company

• Associate’s or Bachelor’s degree in Human…