Consultant, Pro Active Sales

• Business Segment:
  Insurance & Asset Management

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa.

Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

To provide an efficient and effective point of contact for new and existing Consumer Clients within the contact center. To provide advise/intermediary services on multiple insurance product, service and retain existing clients. To ensure that the clients' Insurance needs are identified and fulfilled efficiently and cost-effectively, while managing the risks associated with new business and client expectations.

Type of

Qualification:

Diploma
Field of Study: FAIS Recognized Qualification

RE5

COB Long and Short Term Insurance

Experience Required
Insurance

3 - 4 years experience in dealing with insurance products and Insurance customers. Proven sales and quality assurance track record in the financial services industry, pro-active sales and servicing experience i.e. and good stakeholder management experience. Role includes Sales, upselling, cross-selling and servicing across long term, short-term and commercial products.

• Interacting with People
• Managing Tasks
• Providing Insights
• Team Working
• Upholding Standards
• Attitude of Customer Experience
• Banking Process & Procedures
• Client Retention
• Mind of Customer Experience
• Insurance Products & Services
• Product Related Systems (Consumer Banking)