Housekeeping

Roodepoort, Gauteng, South Africa – Sunset Hotel and Conferencing

Salary: R 10,000.00 – 11,500.00 (per month)

Please Whats App  and speak to Mrs Keen for further assistance.

Sunset Group of Hotels is a luxury hotel located in Gauteng. Our hotels offer a unique and unforgettable experience for our guests, combining modern amenities with traditional hospitality.

As a Hotel Receptionist, you will be the first point of contact for our guests and will play a crucial role in creating a positive and welcoming atmosphere. Your main responsibility will be to ensure that all guests receive exceptional service from the moment they arrive until they depart. This is a full‑time, permanent position with a competitive salary and benefits package.

• Greet and welcome guests in a friendly and professional manner.
• Check‑in and check‑out guests efficiently and accurately.
• Answer phone calls and respond to emails and messages in a timely manner.
• Provide information about hotel services, facilities, and local attractions.
• Handle guest complaints and resolve issues promptly.
• Maintain a clean and tidy reception area.
• Process payments and maintain accurate records of all transactions.
• Collaborate with other hotel departments to ensure a smooth and seamless guest experience.
• Assist with reservations and room assignments.
• Handle guest requests and inquiries with a positive attitude and sense of urgency.
• Ensure compliance with hotel policies and procedures.
• Attend to any other duties assigned by the Front Office Manager or General Manager.

• High School Diploma or equivalent.
• Previous experience in a similar role is preferred.
• Excellent communication and customer service skills.
• Proficient in Microsoft Office and reservation systems.
• Ability to multitask and work in a fast‑paced environment.
• Strong attention to detail and problem‑solving skills.
• Fluent in English, both verbal and written.
• Knowledge of a second language is a plus.

If you are a friendly, outgoing, and organized individual with a passion for hospitality, we would love to hear from you. Join our team at Sunset Hotel and be part of creating unforgettable experiences for our guests.