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Technical Account Manager
Job in
Ronkonkoma, Suffolk County, New York, 11779, USA
Listed on 2026-03-03
Listing for:
PeopleSharp LLC
Full Time
position Listed on 2026-03-03
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
We'll Provide:
- Robust benefits package including health insurance, dental, 401K, PTO, and holidays
- Salary range of $75,000-$85,000
- Opportunities for continued growth and learning
- Great company culture supported by strong core values
- Serve as the primary point of contact and trusted advisor for assigned client accounts
- Build and maintain strong, long-term client relationships
- Understand client business objectives and align IT services accordingly
- Conduct regular client check-ins, QBRs, and strategic planning discussions
- Coordinate with internal service desk, engineering, and project teams to ensure timely issue resolution
- Translate technical concepts into clear, business-friendly language for clients
- Identify risks, gaps, and opportunities within client environments
- Recommend improvements, upgrades, and additional services when appropriate
- 2+ years of experience in a Technical Account Manager, Account Manager, or similar role
- Prior experience working for an MSP or IT services provider (strongly preferred)
- Solid understanding of common SMB technologies
- Strong communication and interpersonal skills
- Ability to manage multiple accounts and priorities effectively
- Comfort identifying upsell opportunities, recommending solutions, and supporting account growth through strong relationships and technical insight
- Ability to work some after-hours as required as customer project demands or emergency incidents would require
- Quick apply with your resume here OR
- Get a head start on our application and aptitude testing process here:
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