Senior Cloud and Infrastructure Engineer

About the Role

We’re looking for a Senior Cloud & Infrastructure Engineer to take ownership of our Microsoft-centric environment and help shape its next phase of maturity. This is a hands-on role combining platform leadership, security enhancement, and infrastructure evolution — working closely with our established MSP to deliver secure, scalable, and well-documented systems while strengthening internal capability.

Technology Environment You will operate across an established but evolving estate including:

• Microsoft Platform
• Microsoft 365
• Core Infrastructure
• Windows Server (2016–2022)
• Active Directory
• DNS, DHCP, Group Policy
• Networking
• LAN/WAN/Wi-Fi
• Firewalls and VPN connectivity
• Cloud-managed networking (desirable)
• Hosting & Platforms
• Supporting web stack technologies

You’ll partner closely with our existing engineer during a structured handover to ensure a smooth transition and continuity of service. During this period, you will:

• Absorb platform and application knowledge quickly
• Build operational confidence within a relatively short handover window
• Capture and document inherited knowledge to improve resilience
• Step into technical ownership as the environment evolves

This role requires someone comfortable operating with autonomy and trusted to establish clarity where needed.

• Lead the ongoing development of our Azure and Microsoft 365 platforms, ensuring they remain secure, scalable, and aligned to business growth.
• Implement identity and access controls (MFA, Conditional Access)
• Maintain hybrid infrastructure while supporting long-term identity modernisation
• Design and mature Intune and Autopilot standards
• Improve device lifecycle, compliance, and security posture

• Implement agreed security controls and remediation actions
• Support vulnerability reduction initiatives
• Enhance backup, monitoring, and operational resilience
• Contribute to Cyber Essentials readiness through technical delivery

• Act as 3rd-line escalation for complex platform issues
• Provide occasional higher-level support during the transition period where necessary
• Mentor and support IT Support Technician staff once established
• Work collaboratively with MSP engineers on escalated matters
• Maintain high-quality documentation, diagrams, and runbooks
• Evaluate emerging technologies
• Provide technical recommendations aligned to business strategy
• Support the gradual reduction of single-person knowledge dependencies

Senior experience across Microsoft cloud and infrastructure

Strong Azure and Microsoft 365 administration

Identity and endpoint management expertise

Ability to quickly absorb and ope rationalise complex environments

We recognise that no candidate will meet every single requirement. If your experience aligns with most of the above and you’re excited about the opportunity, we’d love to hear from you.

• Power Shell automation
• Vulnerability tooling
• Experience operating alongside an MSP
• Exposure to cloud-managed network environments

Our platforms are secure, scalable, and ready to support continued business growth.

Knowledge is documented, shared, and resilient — not concentrated in one place

Identity, endpoint, and security standards are modern and robust

Infrastructure projects are delivered with clarity, structure, and minimal disruption

Operational friction is reduced, enabling the wider business to move faster

Discover more about life at Ocean Holidays — including our benefits and values — on our website.

For us, diversity is a business imperative – one that must be embedded into every aspect of how we operate in order to drive success. Simply put, we believe an encouraging and inclusive environment makes sound business sense.

We are a customer experience-driven business, and a diverse workplace means that we not only build a healthy culture of diversity and tolerance but can also serve our clients with empathy and understanding.

Conscious inclusion encompasses social, cultural and cognitive differences and cultivates an ethos of belonging, connection and shared purpose. It is the integration of this philosophy that allows us to create meaningful experiences for our employees, drive better business practices with our vendors and clients, and ultimately lead with purpose.