Regional Logistics Manager - Store Delivery

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off‑price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high‑quality brands and on‑trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry‑leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

This position is a hybrid work location. The preferred location for the candidate would be in the Chicago Area. It will be a combination of working remotely and working at local facility while traveling to others covered in this market.

The Regional Logistics Manager oversees 4‑5 Cross Docks and drives operational, financial and loss prevention goals, which is executed by influencing 3rd‑party logistics providers without direct authority. This is to be accomplished through detailed knowledge of Ross operations and managing the P&L of each Cross Dock that all have unique complexities. This position balances service to Ross customers, while ensuring that budgets are adhered to while also protecting company assets.

• Drive results through providing guidance, tools and information to meet or exceed key operational metrics. (On‑Time Deliveries, Unloads, Mis‑Directs, etc.)
• Collaborate with logistics provider's leadership to align on prioritization of operational opportunities and steps to achieve them.
• Manage and report on logistics provider projects that may have operational implications. Projects to include, but not limited to, MHE installations, Route Optimization, Floor Layout, Load Balancing and all Peak Planning.
• Collaborate with logistics providers on operational metrics that have a direct impact on hitting their budget, provide guidance on how they're going to solve issues, and hold them accountable to their plan.
• Responsible for managing and facilitating any Transitions, Moves or New Openings of Cross Dock facilities.
• Where necessary with Ross Leased facilities, ensure that issues that need to be addressed are channeled through the right departments and tracked through resolution.

• Responsible for tracking how locations are performing to budget.
• Responsible for possessing a thorough understanding of logistic provider's contract.
• Manage the complexities of Ross's different cost models and, regardless of cost model, determine and report on any deviation to budget if it's due to an operational miss, overspends of line items or volumes.
• Responsible for communicating and elaborating on the financial performance of a logistics provider and detailing steps they are taking to come in line with their budget.
• Ensure the logistics provider is managing all aspects of the P&L statement.
• Collaborate with logistics provider and Transportation leadership on opportunities to reduce costs and maintain service levels.

• Ensure that the logistics provider is compliant with company's TSR based on the version that aligns with their contract and be aware of any exceptions.
• Ensure that the logistics provider is performing regular self‑audits.
• Perform audits so that likelihood of passed audits should be high.
• Validate that work orders are…