Enrollment Office Specialist

Overview

The IL Welding School is looking for an Enrollment Office Specialist with recruiting experience and excellent office skills. The applicant should be enthusiastic, persistent, and passionate about telling prospective students and their families about the school's curriculum and the welding field opportunities. The applicant doesn't need to know welding, but is willing to learn the necessary knowledge to explain the programs.

The successful candidate must be friendly and outgoing with the public and excited to "change lives for the better, one weld at a time" - the IL Welding School Motto.

• Prospect at career fairs, job fairs, high schools, and other venues to recruit prospective students; explain welding courses, welding job opportunities, and the benefits of attending the IL Welding School. Manage inquiries through phone, website inquiries, marketing strategies, and other venues to spread the word. Monitor success rate through reports and strategies to maintain a set number of new starts each month.
• Conduct outreach via phone, email, texting, and in-person meetings to promote enrollment and assist applicants.
• Submit paperwork with accuracy by proofreading for student sign-ups, submitting necessary reports, creating student files, creating promotional materials for distribution to prospective students, and assisting the IWS Team as needed for meetings, office paperwork, and various other activities.

• Attract qualified students who will benefit from the school's programs.
• Manage inquiries throughout the admissions process, including calls, appointments, interviews, applications, and follow-up for orientation and enrollment.
• Provide exceptional customer service through timely communication, generating new inquiries via networking and referrals, and addressing routine and complex issues.
• Enhance recruitment strategies creatively and maintain a flexible schedule to attend events like career fairs.
• Adhere to Admissions Policies and Procedures, regulatory guidelines, and be available for flexible hours, including evenings as needed.
• Use Google Docs to create letters, graduation packets, necessary spreadsheets, and other office paperwork.

• High School Diploma or higher education, and/or equivalent on-the-job experience.
• Excellent interpersonal and written communication skills, with the ability to engage and connect with diverse individuals.
• Strong multi-tasking and time management abilities to effectively prioritize tasks and meet deadlines in a fast-paced environment, as well as office management skills when things are not as fast-paced.
• Results-oriented, quick-thinking, and organized approach to problem-solving and achieving goals.
• Proven experience in sales or customer service, demonstrating the ability to build relationships and close opportunities.
• Proficient in computer applications, including Google Docs, Microsoft Word, Excel, and Gmail, with a willingness to learn new AI platforms as needed.
• Ability and willingness to occasionally work evenings as required to fulfill job responsibilities and support recruitment efforts.

The compensation for this position pays between $19.00 to $23.00 per hour, based on experience, qualifications, and other relevant factors.