Sales Associate

The Sales Associate works together with other sales associates and Store Management to reach the selling objectives and develop a high-quality relationship with the clients, and promote the brand Emilio Pucci.

Main activities and responsibilities
Sales and customer service

ce Manage to achieve sales goals set by the Store Manag

er Contribute to a "top level" customer service, in all aspects, to meet effectively any request of cliente

le Collect, gather and analyse CRM data to leverage the existing client databa

se Develop retail excellence behaviours such as personal relationships with customers, individual follow-up of the clientele, after-sales quality issues, selling ceremon

Visual Merchandising and Im

age Contribute to display set-up for windows and interiors, following and executing meeting guidelines communicated by Visual Merchandising Mana

ger Respect carefully the behaviours expected in the Store in terms of dress code, standing, customer approach, selling cerem

Promotion and product knowl

edge Support the promotion campaigns in the store (special events, Press presentations, …) to develop the brand, the store and the collections on a local l

evel Maintain an excellent knowledge of the products and collections by taking part to special trainings organised by the Store Management and the Buying depart

ment Develop a very good knowledge of the Luxury market and competi

Organization and stock manag

ement

Contribute to controlling and managing the stock, respecting the guidelines of the M

aison

Perform all requested tasks related to daily Store’s operations (petty cash, bank accounting, opening and closing financial procedures, small maintenance, etc.) together with the Store Ma

Requirements

At least 3 years of selling experience in Luxury/Fashion in

dustry

Selling experience in RTW and acces

sories

Excellent selling and communication

skills

Permanent care to details and result-or

iented

Positive attitude and reliable beh

aviour

Computer skills and retail management system kno

wledge

Fluent English and Italian (any other foreign language is a

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