Bottega VENETA Client Advisor

Position: BOTTEGA VENETA Client Advisor
Description We are currently seeking a Client Advisor as part of our dynamic team in Malpensa T1 Store.
Your opportunity

Meet performance expectations and provide excellent client service to ensure client satisfaction in alignment with company standards.
How you will contribute

Finalize sales targets achievements in line with company strategy
Embrace the clienteling culture of building strong and long-term relationships with clients
Collect and update client information to ensure efficient use of CRM
Create an engaging and emotional client experience offering the best-in-class service, in line with Bottega Veneta Client Journey
Understand luxury, the collections and fashion trends
Work on silhouettes, bring alternative items to get clients to discover more about the collection
Have a positive approach, contribute to teamwork, adapt to different personalities, seek support from and provide support to colleagues
Keep the stock tidy, monitor stock deliveries and availability, communicate in a timely manner out-of-stock merchandise and any other useful information
Know and apply company policies, procedures and guidelines

Who you are

Previous sales experience of 1-2 years preferably in Fashion & Luxury contexts
Excellent client service attitude and high flexibility to adapt to several types of clients
Excellent communication and emphatic skills
Good team player
Multitasking, flexible
Capacity to work in a fast-moving and dynamic environment and able to build a strong and diversified client portfolio
Fluency in English is mandatory

Why work with usThis is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background.
Job Type Fixed Term (Fixed Term)
Start Date
Schedule Full time
Organization

B.V. ITALIA S.R.L.
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