Front Line Associate​/Cashier-Sales Associate

Position: Front Line Associate/ Cashier-Sales Associate
Cashier-Sales Associate / Front-Line Associate – Rome, Lazio
Are you passionate about customer service? Do you enjoy working in an international environment? Join Maccorp Italiana S.r.l., part of Western Union, a leading company in the foreign exchange sector, as a Cashier – Sales Associate at our stores in Rome
As a Front-Line Associate (FLA), you will be responsible for providing excellent customer service and managing sales of our products and services. You will work in a dynamic, multicultural environment, interacting with international clients. Schedule may include weekends and holidays.
Role Responsibilities

Sell currency exchange and related services (money transfers, tax-free services, SIM cards, railway tickets, tours, and travel services)
Deliver excellent, customer-focused service
Suggest additional products or services where appropriate
Foster customer loyalty and satisfaction
Handle company funds and daily reconciliation
Comply with security and loss prevention procedures

Role Requirements

Diploma or degree
Fluency in Italian and English (knowledge of a third language is a plus)
Strong communication and sales skills
Experience in customer service, retail, or tourism is preferred
Ability to work under pressure and solve problems proactively
Team-oriented and flexible work schedules

What We Offer

Fixed-term contract with the potential to become permanent
Regular shifts and a supportive team environment

Location (In-person)
Stores located in Rome, Lazio, Italy
Schedule
Full-time role with rotating shifts, including weekends and holidays.
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