Addetto​/a Alle Vendite​/Sales Assistant

Position: Permanent Contract- Addetto/a Alle Vendite / Sales Assistant Full-Time
MISSION
AMI is looking for a newbrand's ambassador in-store ASAP

They will be responsible for customer service in the store while complying with retail process.

Welcoming clients in store in compliance with AMI’s spirit of service

Advises customers, offers looks and additional products to give the client a AMI look

Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file

Follow-up on clients, ensure CRM emails are sent after a visit

Monitoring of personal KPI's as well as those of the store

Direct reporting to the store manager and to the assistant store manager

Respects the application of retail processes in the store

Ensures customer service meets AMI in-store service standards to guarantee the best service

Participate in stock management: deliveries, loans, defectives, transfers, cycle counting …

Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc

Actively participates in the store's VM implementations and rotations

Cashing and management of cashier tools

Profil

Experience in luxury sales and/or designer clothing and familiar with sales techniques

Curious and willing to dedicate yourself to a new project

Smiling, dynamic, involved, and excellent interpersonal skills

Mastering customer service skills and demonstrating ability to foster a customer-service spirit

Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends

English and Italian are mandatory

Contract:

Permanent Contract and full-time

Dates : ASAP

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