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Front Office Agent - Stagione - Vetera Matera

Job in 00184, Rome, Lazio, Italy
Listing for: Relais & Châteaux Italie
Full Time position
Listed on 2026-03-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
  • Hospitality / Hotel / Catering
    Customer Service Rep
Job Description & How to Apply Below
Position: Front Office Agent - Stagione 2026 - Vetera Matera
Other  Per inserimento nell'organico selezioniamo una figura che riporterà al Front Office Manager.

La risorsa si occuperà:
Accogliere gli ospiti con cortesia e professionalità al momento dell'arrivo
Effettuare il check-in e il check-out in modo efficiente e preciso
Gestione e cura dell’ospite
Fornire informazioni dettagliate sulle strutture dell'hotel e i servizi offerti
Gestire le prenotazioni e le richieste speciali dei clienti tramite canali online e offline
Rispondere alle chiamate telefoniche e alle richieste via e-mail in modo tempestivo
Gestire il flusso di cassa e le transazioni con precisione
Risolvere eventuali problemi o lamentele degl’ospiti in modo cortese e professionale
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