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Hybrid Customer Experience Lead: CX Strategy & Insights

Job in Rome, Italy
Listing for: Fives Landis Ltd
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
  • IT/Tech
    HelpDesk/Support
Job Description & How to Apply Below
A global leader in sustainable solutions is looking for a CUSTOMER EXPERIENCE MANAGER in Italy. The ideal candidate will advocate a customer-first mindset, execute the customer satisfaction survey plan, and analyze feedback to enhance customer satisfaction. Strong analytical skills and fluency in English and French are essential. A willingness to travel up to 30% of the time is required. The role offers a hybrid work model and a permanent position with competitive compensation.
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