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Customer Success Mgr./ CSM Client Relationship Manager Account Manager HelpDesk/Support

Client Success Lead - Digital Experience DX

Job in Rome, Italy
Listing for: Altro
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager, Account Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 50000 - 70000 EUR Yearly EUR 50000.00 70000.00 YEAR
Job Description & How to Apply Below
A leading software company is seeking a Client Success Executive in Italy who will play a critical role in ensuring customers achieve their strategic goals. The ideal candidate will have 5–10 years of experience in customer-facing roles, ideally in enterprise software, and will drive customer adoption, deliver measurable outcomes, and foster long-term partnerships. Responsibilities include engaging customers, leading onboarding processes, and monitoring customer health metrics to enhance satisfaction and retention.
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