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Customer Success Mgr./ CSM HelpDesk/Support

Strategic Customer Success Manager - Maritime AI

Job in Rome, Italy
Listing for: Orca AI
Full Time position
Listed on 2026-03-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
A maritime technology company is seeking an experienced Customer Success Manager to build and maintain long term relationships with strategic customers. This role requires a strong focus on data-driven insights to enhance customer satisfaction and retention. With a minimum of 3 years in Customer Success within B2B SaaS, candidates should have excellent communication skills and a deep understanding of customer needs.

The position involves managing customer life cycles across various markets, including Cyprus and Greece, necessitating regular travel.
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