Assistant Yacht Agent

Luise Yachting Riviera The position is a seasonal role aimed at supporting the Operations Departments based in Portofino and Genova within the extended Riviera area. The role requires a reliable team member to assist in the implementation of current operations by delivering high-standard concierge, logistic and technical services through a variety of daily tasks, ensuring the successful fulfillment of clients’ requests, the Company’s global operations, management directives, and overall performance targets during the seasonal period.

Please send an email with a brief presentation and your CV dated and signed to: riviera

DUTIES AND RESPONSIBILITIES under the responsibility of the OPS Manager Customers’ welcome on site with the OPS Manager;
Reception of requests and execution of services;
Suppliers’ invoices verification according to quotations & service provided;
Company database datas entry (services ordered & delivered / contact details / documents compliance);
Invoices drafting;
Ordering stationary furniture and various items for the office;
Support the OPSManager on the overall activities.

QUALIFICATIONS REQUIREMENTS2 or more years of Maritime / Yachting agency experience (not compulsory);
Certificate of higher education;
Basic knowledge of the Yachting Industry and its stakeholders;
Onboard experience is a plus;
Bilingual in the English Italian Languages (written & verbal), any other language is a plus;
Information Technology proficiency “Microsoft office”;
Proficiency on database management tools.

SKILLS AND EXPERIENCE Advanced communication & interpersonal skills;
Multi-cultural & cross-cultural awareness;
Customer service experience;
Luxury sector service experience;
Excellent analytical skills;
Capable of working independently / autonomously;
Organizational and time management skills.

KEY BEHAVIORSAccountability on duties

Polite & politically correct behavior;
Team player with a collaborative spirit;
Flexibility (time, tasks, projects, travel, out of hours);
Proactive & a self-starter;
Resourceful & problem solving;
Strict confidentiality in regard to the Company’ activities, members and clients.

ADDITIONAL NOTESWorking out of hours subject to the needs of the service and approval from the line manager;
Strict conduct & performance management;
Non-disclosure;

The overall content & duties of the job description is subject to the needs of the service;