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Airline Customer Service Specialist Italian - Greece

Job in Rome, Italy
Listing for: Mercier Consultancy MD
Full Time position
Listed on 2026-01-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, English Customer Service
Job Description & How to Apply Below
Airline Customer Service Specialist with Italian - Work In Greece
About the Role Join the exciting world of aviation with Mercier Consultancy MD as an Airline Customer Service Specialist with Italian. If you have a passion for travel and excellent customer service skills, this is the ideal opportunity for you to work in the beautiful setting of Greece.
In this role, you will be the first point of contact for our Italian-speaking customers, ensuring they receive exceptional support while traveling. Your dedication to providing a positive experience will help clients navigate their journey smoothly.
Pay Range
Mercier Consultancy MD provided pay range. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Your Responsibilities

Provide outstanding customer service to Italian-speaking airline clients through various communication channels
Assist customers with inquiries related to bookings, cancellations, and travel changes
Collaborate with airline teams to resolve customer issues effectively and efficiently
Maintain a positive and professional demeanor during all customer interactions
Participate in training sessions to enhance your knowledge of airline policies and procedures

What We’re Looking For

Fluency in Italian (both written and spoken) is essential
Strong communication and interpersonal skills
Experience in customer service, preferably in the airline industry
Ability to work in a fast-paced environment and adapt to changing situations
Willingness to relocate to Greece for this exciting opportunity

Benefits

Competitive Monthly Salary
Fully Paid Training
Fully Paid Relocation Package
Health Insurance
2 Extra Salaries Per Year
And Much More..

Seniority Level
Entry level

Employment Type

Full-time
Job Function
Customer Service
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