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Italian Speaking Customer Service Digital Marketing Platform - Greece

Job in Rome, Italy
Listing for: Altro
Full Time position
Listed on 2026-01-13
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, HelpDesk/Support, CRM System, Italian Speaking
Salary/Wage Range or Industry Benchmark: 10000 - 30000 EUR Yearly EUR 10000.00 30000.00 YEAR
Job Description & How to Apply Below
Position: Italian Speaking Customer Service Digital Marketing Platform - Work In Greece
Italian Speaking Customer Service Digital Marketing Platform – Work In Greece
Mercier Consultancy MD is pleased to announce an exciting opportunity for an Italian‑speaking Customer Service Representative for our Digital Marketing Platform, with the chance to work in beautiful Greece. We are looking for focused and motivated individuals who are fluent in Italian and have a passion for providing exceptional customer support in the digital marketing space. This role allows you to engage with clients and help them make the most of our innovative marketing solutions.

Key Responsibilities

Provide outstanding customer support to Italian‑speaking clients via phone, email, and chat.

Assist clients in navigating our digital marketing platform and troubleshoot issues.

Educate clients about the features and benefits of our marketing solutions to maximize their success.

Gather client feedback and collaborate with internal teams to enhance our service offerings.

Document client interactions and maintain accurate records in our CRM system.

Stay up-to-date on company products and industry trends to provide informed assistance.

Contribute to a positive team culture and collaborate with colleagues to achieve team goals.

Requirements

Fluency in Italian (written and spoken); proficiency in English is a plus.

Previous experience in customer service or support, preferably in digital marketing or tech.

Excellent communication skills with a strong customer‑oriented mindset.

Ability to troubleshoot issues effectively and provide clear guidance to clients.

Self‑motivated and capable of working independently in a dynamic environment.

Knowledge of digital marketing concepts and tools is a plus.

Willingness to work in Greece and embrace the opportunity to live in a vibrant culture.

Benefits

Competitive monthly salary.

Fully paid training.

Fully paid relocation package.

Health insurance.

Two extra salaries per year.

And much more.

Employment Details
Seniority level:
Entry level

Employment type:

Full‑time

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