Italian Speaking Customer Service Smart Home Technology - Greece
Job in
Rome, Italy
Listed on 2026-01-12
Listing for:
Altro
Full Time, Seasonal/Temporary
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support, Customer Service Rep, CRM System
Job Description & How to Apply Below
Overview
Mercier Consultancy MD is seeking Italian Speaking Customer Service Representatives with a focus on Smart Home Technology.
This role offers the opportunity to work in Greece while helping customers navigate smart home products. You will assist clients in Italian, providing exceptional support and guidance on smart home solutions.
Responsibilities
Manage customer inquiries related to smart home technology products, installations, and troubleshooting via phone, email, and chat in Italian
Provide comprehensive information about product features, usage, and benefits of smart home solutions
Assist customers with technical issues and provide step-by-step guidance in optimizing their smart home systems
Resolve customer complaints and inquiries promptly, ensuring an exceptional customer experience
Document all customer interactions accurately in the CRM system for reference and follow-up
Collaborate with technical teams to address complex issues and improve service delivery
Stay informed about new products and industry trends to provide relevant and up-to-date assistance to customers
Requirements
Fluency in Italian (both written and spoken) is essential; knowledge of English is a plus
Experience in customer service, preferably within the technology or electronics sector
Strong communication skills with the ability to convey technical information clearly
Excellent problem-solving abilities and a proactive approach to customer issues
Ability to manage multiple inquiries effectively and work well in a fast-paced environment
Familiarity with customer relationship management (CRM) systems and basic technical troubleshooting
Willingness to relocate to Greece and work flexible hours, including evenings and weekends if necessary
Benefits
Competitive Monthly Salary
2 Extra Salaries Per Year
Fully Paid Relocation Package
Fully Paid Training
Health Insurance
And Much More..
Job Details
Seniority level:
Entry level
Employment type:
Full-time
Job function:
Customer Service
Industries: IT Services and IT Consulting
Referrals increase your chances of interviewing at Mercier Consultancy MD by 2x
Apply BELOW
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×