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Italian Speaking Customer Service Agent - Greece
Job Description & How to Apply Below
5 days ago Be among the first 25 applicants
Mercier Consultancy MD provided pay range
This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Mercier Consultancy MD is excited to announce an excellent opportunity for an Italian Speaking Customer Service Agent to work in Greece with fully paid relocation. In this dynamic role, you will play a pivotal role in delivering outstanding customer service to our Italian‑speaking clients, ensuring they receive the best support and guidance regarding our products and services.
Responsibilities
Provide exceptional customer support to Italian‑speaking clients via various channels including phone, email, and chat
Assist customers with their inquiries regarding products, services, and account management
Handle and resolve customer complaints promptly and efficiently, striving for high levels of customer satisfaction
Keep accurate records of customer interactions and update our CRM system as necessary
Collaborate with team members to continuously improve the customer experience and service efficiency
Stay informed about product offerings, promotional campaigns, and industry trends to provide informed assistance to customers
Requirements
Fluency in Italian (both written and spoken); proficiency in English is a plus
Experience in customer service, preferably in a multilingual or international environment
Strong communication and interpersonal skills with a focus on delivering excellent customer service
Ability to problem‑solve and manage customer queries effectively
Familiarity with CRM systems and a good command of standard office software
Self‑motivated and able to work independently in a remote setting
Willingness to relocate to Greece with fully paid relocation support provided
A positive attitude and eagerness to contribute to a team‑oriented environment
Benefits
Competitive Monthly
Monthly Performance Bonus
Fully Paid Training Health Insurance
2 Extra Salaries Per Year
And Much More..
Seniority level
Not Applicable
Employment type
Full‑time
Job function
Customer Service
Industries
IT Services and IT Consulting
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