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Job Description & How to Apply Below
The Role
Our Account Management team oversees our restaurant business brand relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants. We provide the best support and act as restaurant consultants, using data-driven insight and industry knowledge to lead our partner restaurants' growth.
Location & Reporting
This role is based in Lazio and will report to the Regional Manager.
Responsibilities
Manage a portfolio of restaurant brands with a focus on building lasting relationships with the network.
Monitor and analyse performance, share insights with partners, and identify opportunities to improve metrics and partner satisfaction.
Negotiate contract terms and conditions to increase supply quality and improve financial performance and CVP (consumer value proposition).
Plan portfolio strategy to increase performance, financials, and loyalty, impacting both absolute metrics and market share.
Control P&L perimeter, identifying opportunities and risks.
Requirements
At least 3 years of experience in account management or sales.
P&L knowledge and negotiation skills.
Experience creating long-term relationships.
Demonstrated experience using tools and project management applications to guide best practice.
Experience in the Horeca/restaurant/food market is a plus.
Fluency in English is a plus.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door. We are a technology-driven company at the forefront of the rapidly expanding industry, moving fast, valuing autonomy and ownership, and always looking for new ideas.
Workplace & Benefits
We prioritise people’s welfare, offering benefits in areas including healthcare, well‑being, parental leave, pensions, and generous annual leave allowances. Benefits differ by country; please ask your recruiter for more information.
Diversity
We believe a great workplace represents the world we live in, embracing diversity in gender, race, sexuality, religion, and more. We are committed to diversity, equity, and inclusion throughout our hiring process. If you require adjustments to apply, let us know and we will provide the necessary accommodations.
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