Receptionist​/Workplace Ambassador; PT

Receptionist/Workplace Ambassador (PT20h) page is loaded## Receptionist/Workplace Ambassador (PT20h) remote type:
On-site locations:
ROME, ITAtime type:
Part time posted on:
Posted Todayjob requisition :
REQ
472118
** JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  

Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
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* Position Overview:

** Deliver exceptional front-of-house and reception services, ensuring all client interactions reflect the highest standards of professionalism and customer care.
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* Core Responsibilities:

**** Client Service & Reception Management
** Handle all reception duties with dedication, professionalism, and courtesy. Manage and respond to client and visitor requirements promptly to maintain exceptional service standards that support JLL's client relationships.
** Visitor & Access Management
** Welcome visitors warmly, manage arrival announcements, and oversee visitor access card distribution and sign-in procedures. Ensure all security protocols are followed while creating a positive first impression.
** Communication Support
** Handle telephone inquiries from internal and external contacts, distribute calls efficiently throughout the building, take accurate messages when needed, and send email communications to relevant personnel without delay.
** Administrative Operations Process
** courier deliveries, postal collections, and package distributions. Maintain reception area organization and cleanliness. Monitor and respond to emails promptly according to established procedures.
** Facilities Coordination
** Book transportation services in accordance with client policies and procedures. Reserve meeting rooms as requested. Manage office supply receipt, registration, storage, and warehouse operations.
** Technology & Process Management
** Utilize ticketing systems to manage and track client requests effectively. Support event coordination as needed. Ensure all activities comply with Health and Safety policies and procedures.
** Flexibility & Additional Support
** In exceptional circumstances, provide assistance with other duties as required to support client operations beyond standard reception responsibilities.

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- ** Panoramica della Posizione:
** Fornire servizi di accoglienza e reception di eccellenza, garantendo che tutte le interazioni con la clientela riflettano i più alti standard di professionalità e cura del cliente.
** Responsabilità Principali:
**** Servizio Clienti e Gestione Reception
** Gestire tutte le funzioni di reception con dedizione, professionalità e cortesia. Gestire e rispondere prontamente alle richieste di clienti e visitatori per mantenere standard di servizio eccezionali che supportino le relazioni clientelari di JLL.
** Gestione Visitatori e Accessi
** Accogliere i visitatori con cordialità, gestire gli annunci di arrivo e supervisionare la distribuzione delle tessere di accesso e le procedure di registrazione. Garantire il rispetto di tutti i protocolli di sicurezza creando una prima impressione positiva.
** Supporto Comunicazioni
** Gestire le richieste telefoniche da contatti interni ed esterni, distribuire le chiamate efficacemente nell'edificio, prendere messaggi accurati quando necessario e inviare comunicazioni email al personale pertinente senza ritardi.
** Operazioni Amministrative
** Processare consegne corrieri, ritiri postali e distribuzione pacchi. Mantenere l'organizzazione e la pulizia dell'area reception. Monitor are e rispondere alle email prontamente secondo le procedure stabilite.
** Coordinamento Strutture
** Prenotare servizi di trasporto in…