FWS - Student Assistant - Financial Aid

Job Title: FWS - Student Assistant - Financial Aid

Location: GHC - Floyd Campus

Regular/Temporary: Temporary

Full/Part Time: Part-Time

Job : 284558

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor’s degree options both in the classroom and online.

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

The purpose of this position is to increase awareness of the financial aid process for students and othersto facilitate financial aid packages which provide monetary assistance to students. The Assistant will facilitate and assist with the financial aid process. Additionally, the assistant will assist with walk-ins, phone calls, and the application process at the One Stop Shop Customer Service Desk. This position will communicate regularly with the work supervisor.

• Is responsible to understand, support, and carry out the college's mission, vision, and values and comply with mandates and regulations of government and accrediting bodies
• Assists at the One Stop Shop customer service desk (McCorkle Building-Floyd Campus)
• Assists students and visitors with financial aid processes as needed (FAFSAs, Verifications, Scholarship applications, logging into Charger Portal, email, schedule bill, and other basic financial aid processes)
• Posts campus event flyers and advertisements
• Assists with document management including shredding, scanning, copying, and filing
• Participates in mandatory trainings
• Performs other duties as assigned

• Must be currently enrolled at Georgia Highlands College
• Must be Pell Grant eligible (FAFSA)
• Must be making Satisfactory Academic Progress (SAP)
• Must have an unmet need based on total cost of attendance of student

$12.00 per hour, up to 19 hours per week

Optional Documents to Attach: resume

• Ability to provide excellent customer service
• Skills in critical thinking, decision-making, and problem-solving within area of responsibility
• Ability to effectively communicate (basic oral and written communication)
• Ability to accept and use feedback for growth in the position
• Ability to demonstrate prompt and regular attendance

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Offers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with Georgia Highlands College, as determined by Georgia Highlands College in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Offers are made expressly subject to the applicable federal and state laws, to the statutes, rules and regulations of this institution and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.