CDS - Data Analyst

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast‑paced fixers, empathetic experts, and outcome drivers—people who care deeply about doing the right thing and doing it well.

Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Data Analysts in Carrier Data Services (CDS) work closely with our Business Analysts, and the business and technical teams at our carrier partners. Data Analysts analyze and break down large amounts of data in Excel to determine the appropriate resolution to issues on data feeds. This person understands the carrier’s data requirements and system editing processes. They understand Gallagher Bassett’s Risx‑Facs system capabilities.

The Data Analyst also works with IT, Account Management, and other internal departments to facilitate error resolution. They understand the development processes of GB and our carrier partners. This role requires an analytical approach and problem‑solving skills.

Essential Duties & Responsibilities:

• Review all carrier data errors to determine root cause of issue and the responsible department for resolution.
• Ability to effectively communicate, verbal and written, findings and recommendations to internal and external clients.
• Coordinate corrections for claim input issues with the Client Services Manager/Resolution Manager and communicate back to the carrier.
• Work with our Service Center on projects to correct errors.
• Communicate data issues to the CDS Business Analyst so recommendations can be made for correction/preventative action.

Required:

• Excellent analytical skills.
• Ability to multi‑task in a fast paced environment.
• Solid knowledge in required system and computer applications.
• High School degree required.

Preferred:

• 1-2 years experience in the insurance or claims industry preferred.
• Highly analytical individual with working knowledge of Excel and Sharepoint.

Behaviors:

• Analytical thinker with the ability to multi-task.
• Able to establish priorities and complete tasks in a timely manner.
• Solid verbal and written communication skills.
• Develops and maintains positive relationships within GB.
• Able to work cooperatively in a team environment.
• Understands and adheres to escalation protocols.
• Supports department and corporate initiatives.
• Adheres to Gallagher Shared Values.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall…