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VMS Support Specialist
Job in
Rolling Meadows, Cook County, Illinois, 60008, USA
Listed on 2026-02-28
Listing for:
Insight Global
Full Time
position Listed on 2026-02-28
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
This position is a contract to hire, local to Rolling Meadows, IL.
OverviewSeeking a VMS Support Specialist to provide hands‑on system support, user guidance, and troubleshooting for a Vendor Management System (VMS). This role supports daily user needs, delivers training, and helps improve VMS tools and processes. Ideal for a self‑starter who can work independently and manage multiple priorities.
Responsibilities- Provide day‑to‑day VMS support and troubleshooting for end users and supporting support requests
- Serve as first point of contact for VMS issues, questions, and system navigation
- Train and guide users on VMS functionality and best practices
- Partner with internal teams and vendors to resolve system issues
- Support and analyze VMS reports; assist with ad hoc reporting requests
- Identify gaps and recommend enhancements to VMS tools and processes
- Maintain documentation, job aids, and training materials
- Manage multiple requests simultaneously in a fast‑paced environment
- 3+ years of application or system support experience
- Experience supporting end users in a production system environment
- Ability to work independently with minimal supervision
- Strong communication and problem‑solving skills
- Comfortable multitasking and prioritizing work
- Simplify
VMS experience strongly preferred - Experience with Microsoft Teams
- Familiarity with VMS or operational reporting
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