Salesforce Business Analyst

Overview

Engagement Marketo to Salesforce Marketing Cloud migration

110 years of experience in Business Analysis with at least 5 years in Salesforce projects

• 2
  
  Strong understanding of SFDC data structures data modeling data migrations using Data Loader and API driven data exchanges
• 3
  
  Strong functional expertise across Salesforce Clouds deep experience in business analysis and hands on involvement in data migration and API driven solutioning especially around SFMC REST SOAP APIs
• 4
  
  Lead discovery workshops with business stakeholders to understand processes KPIs challenges and integration touchpoints
• 5
  
  Elicit and document functional requirements user stories BRDs and acceptance criteria for cross cloud Salesforce implementations
• 6
  
  Drive alignment with Product Owners Solution Architects Developers and QA teams to ensure solution feasibility and clarity
• 7
  
  Serve as the liaison between business and technical teams communicating solution intent and validating business value throughout delivery
• 8
  
  Gather and analyze data requirements transformation logic and integration dependencies Work with technical teams to define and refine migration requirements involving RESTSOAP APIs including SFMC triggered sends data syncs and external system interaction
• 9
  
  Validate data models data extensions SFMC and API payload structures to ensure functional completeness for Marketing Cloud use cases
• 10
  
  Groom user stories with architects and validate cross functional dependencies Support functional validation and regression analysis Assist with deployment readiness and documentation of functional configurations
• 11
  
  Ensure cross team alignment in onsite offshore delivery environments including clarifying requirements coordinating PODs and supporting solution rollouts

• 1
  
  Experience in business analysis and API driven data exchanges across Salesforce and related platforms
• 2
  
  Hands on exposure to SFMC triggered sends data syncs and external integrations
• 3
  
  Familiarity with cross cloud Salesforce implementations and dependency mapping

• 1
  
  Excellent communication presentation and stakeholder engagement skills
• 2
  
  Strong client facing skills and the ability to translate complex business needs into functional designs
• 3
  
  Ability to collaborate effectively with technical teams during onsite delivery
• 4
  
  Strong problem solving and decision making capability

• 1
  
  Can you describe a cross cloud Salesforce migration where you gathered requirements and supported API driven integrations RESTSOAP How did you ensure data alignment across Salesforce and SFMC
• 2
  
  How do you validate data models data extensions and API payload structures when working with SFMC Can you give an example where gaps identified during validation changed the functional design
• 3
  
  Walk us through a discovery workshop you led How did you capture KPIs process gaps and integration touchpoints and how did these influence your final BRDs or user stories

Mandatory Skills : Salesforce Marketing Cloud B2C