Accounts Receivable Manager

Introduction

Welcome to Gallagher - a global community of people who bring bold ideas, deep expertise, and a shared commitment to doing what’s right. We help clients navigate complexity with confidence by empowering businesses, communities, and individuals to thrive. At Gallagher, you’ll find more than a job; you’ll find a culture built on trust, driven by collaboration, and sustained by the belief that we’re better together.

Whether you join us in a client-facing role or as part of our brokerage division, our benefits and HR consulting division, or our corporate team, you’ll have the opportunity to grow your career, make an impact, and be part of something bigger. Experience a workplace where you’re encouraged to be yourself, supported to succeed, and inspired to keep learning. That’s what it means to live The Gallagher Way.

The Accounts Receivable Manager will lead and manage a team of Accounts Receivable Associates, Team Leads, and Specialists, overseeing the entire Accounts Receivable process for one or more divisions to monitor the accuracy and efficiency of the process while complying with internal controls and ensuring a high level of internal customer satisfaction.

This role involves implementing process improvements, coaching the team on resolving complex Accounts Receivable issues, and collaborating with various departments to optimize Accounts Receivable procedures. The ideal candidate will have strong leadership skills, extensive experience in Accounts Receivable or other finance operations, familiarity with concepts such as productivity and cost-per-transaction, with a demonstrated record of continuous improvement.

Key Responsibilities:

• Lead and manage a team of Accounts Receivable Associates and Analysts, providing guidance, mentorship, and support.
• Collaborate with finance, IT, and other departments to ensure seamless integration and optimization of Accounts Receivable processes.
• Oversee the end-to-end process of acquisition conversions to the NAC.
• Collaborate with the offshore team to prepare and present weekly project status reports to the M conversion team.
• Ensure timely and efficient completion of conversions with the offshore team.
• Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations.
• Identify opportunities for process improvements and implement innovative solutions to enhance Accounts Receivable operations.
• Prepare and present regular reports on Accounts Receivable operations performance to senior management.
• Foster a culture of excellence and continuous improvement within the Accounts Receivable team.

Required:

• Associate's degree and 5 years of related experience required.
• Requires some functional and industry experience and/or expertise.

Preferred:

• Strong experience in Insurance Accounting.
• Experience with Applied EPIC and/or other AMS platforms.
• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field preferred.
• Minimum of 10 years of experience in Accounts Receivable, finance, or a related area, focusing on complex Accounts Receivable operations.
• Minimum of 5 years of leadership experience.
• Solid understanding of Accounts Receivable systems, processes, and best practices.
• Excellent proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Excellent analytical and problem-solving abilities.
• Robust verbal and written communication skills, with strong interpersonal skills and a high level of self-awareness.
• Ability to manage multiple priorities and effectively report upwards on the status of others' work.
• Strong presentation skills.
• Demonstrated record of continuous improvement in Accounts Receivable or finance operations.
• Familiarity with productivity metrics and cost-per-transaction concepts.
• Experience in implementing process improvements and innovative solutions.
• Ability to travel as required.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors…