Accounts Receivable Process Integration & Carrier Relations Analyst

Introduction

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The Accounts Receivable Process Integration & Carrier Relations Analyst is responsible for leading the carrier relations team in managing all aspects of Direct Bill accounting-related communications and interactions. This role involves overseeing the completion of mergers and acquisitions (M&A) carrier conversions into the National Accounting Center (NAC) and ensuring that all Direct Bill commissions are accurately received and posted to the appropriate bank accounts.

Accounting Relationship Management:

• Act as the primary accounting relationship lead with carriers, fostering strong partnerships.
• Build and maintain robust relationships with key carrier partners.

M&A Carrier Conversion:

• Oversee the end-to-end process of acquisition conversions to the NAC.
• Collaborate with the offshore team to prepare and present weekly project status reports to the M&A conversion team.
• Ensure timely and efficient completion of conversions with the offshore team.

Carrier Relations Development:

• Organize and conduct semi-annual meetings with key carriers to enhance partnerships.
• Establish and manage escalation paths with carriers to resolve issues promptly.
• Develop and maintain a comprehensive carrier accounting contacts library across all divisions.

Collaboration and Communication:

• Work closely with all resources, including the M&A Team, NAC, and branches, to facilitate smooth operations.
• Address and resolve branch questions and escalations effectively.
• Collaborate with the Manager to reduce turnaround time (TAT) for new acquisition conversions.

Documentation and Oversight:

• Oversee documentation processes and handle escalations related to carrier conversions, including facilitating the completion of special forms.

Carrier Portal Access:

• Administer and manage escalations for Carrier Portal Access for Commission statements.

Carrier Consolidation:

• Identify and pursue opportunities for carrier consolidation to optimize operations.

Legacy Bank Account Management:

• Work with the M&A team to close legacy bank accounts for recent acquisition partners that have converted to the NAC.

Communication Leadership:

• Lead accounting carrier communication for NAC through phone, email, and other channels.

Accounts Receivable & Account Payables Support:

• Assist in other accounts receivable-related support functions as needed.
• Assist with Accounts Payable Check output (printing & mailing of checks produced in the office)

Special Projects:

• Participate in and lead special projects related to Direct Bill Commissions.

• Associate's degree and 5 years of related experience required.
• Requires some functional and industry experience and/or expertise.

• Bachelor’s degree in Business, Finance, Accounting, or comparable working experience
• Proven experience in accounts receivable, carrier relations, or a related field.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects and meet deadlines.
• Strong problem-solving and analytical skills.
• Proficiency in Microsoft Office Suite and familiarity with accounting software.

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We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this…