QI Analyst

Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri. No matter where you start with us, we’re committed to taking our team to the top. If you’re ready for the challenge of providing life-saving care or supporting those who do, read on to find your fit in the Phelps Health family.

The Quality Improvement Analyst manages data from internal and external systems that support patient care and system-wide quality improvement activities. The Quality Improvement Analyst combines statistical knowledge and technical expertise to perform data collection, aggregation and analysis of data to communicate the findings to the various stakeholders. The Quality Improvement Analyst works and interacts in a positive manner, with the Medical Staff and the system-wide departments to communicate and lead team improvement efforts.

• Reviews data from internal and external systems to identify trends that affect the quality, cost effectiveness and delivery of services.
• Submits data, electronically, to external systems as needed.
• Assists in finding benchmarks, best practices and standards to evaluate institution’s performance and facilitate improvement efforts.
• Prepares and analyzes statistical reports on the quality improvement activities.
• Communicates information obtained from the statistical reports to various stakeholders.
• Assists in the development of a plan for improvement on the quality improvement efforts, in collaboration with team members.
• Assists in the implementation of the improvement plan, in collaboration with team members.
• Assists in the coordination of the evaluation of improvement efforts, in collaboration with team members.
• Assists in the coordination of the documentation of improvement efforts, in collaboration with team members.
• Assists in the re-evaluation of improvement efforts and refine action steps as needed, in collaboration with team members.
• Communicates quality improvement team goals, data, and progress to appropriate stakeholders.
• Acts as a resource for department directors, clinic managers, organization leaders, and employees for understanding and implementation of the quality improvement activities according to the standards of the regulatory agencies.
• Assists with preparation for regulatory surveys.
• Assists with the execution of any on-site surveys.

• Bachelor’s degree preferred with an emphasis in healthcare. Microsoft expertise with strength in Excel program is required. Registered Nurses with healthcare experience as a healthcare professional and a working knowledge and skill with computers will be considered.

• Three (3) years of experience in hospital setting, preferred. Need strong written and verbal skills and ability to interpret financial and statistical reports. Need the ability to communicate in a positive and clear manner to medical and clinical staff. Need working knowledge of Microsoft programs; especially Excel and Visio and be proficient in using the internet to find clinical benchmarks.

• Licensed Registered Nurse preferred.
• Certified Professional in Healthcare Quality (CPHQ) certification is desirable.

• Considerable mental concentration required to complete duties. Sitting or transporting self throughout facility 90% of time. Light lifting, up to 15 lb., is required. Requires working at a computer terminal. Requires the ability to be flexible, organized and function under stressful situations.

• The working conditions may include, but not limited to; potential exposure to infectious disease, slight possibility of exposure to radiation, anti-neoplastic agents, hostile persons, minimal physical discomfort, and frequent auditory distractions.

At Phelps Health, we think we have a better team, benefits, and opportunities for growth than anyone else around, and we invite you to see for yourself! Apply now to join us on our mission in health care.