Floor Inspector​/Supervisor

Job Summary

The Floor Inspector's responsibilities are to inspect for cleanliness and overall appearance of the guest rooms, surrounding corridors, and public areas, and to assist the Housekeepers in cleaning rooms, making beds and removing trash. The inspector must be courteous, pleasant, and responsive to guests’ needs and requests to ensure a comfortable and enjoyable stay.

• Adhere to all Zenith Management Company standards
• Inspect for cleanliness of guest rooms, public areas, and report any equipment problems to the Building Manager or Housekeeping Executive
• Inspect bed and bathroom linens for cleanliness and condition; pull any item not up to the Edgewater Housekeeping standard
• Report any unexpected vacant rooms to the Building Manager or Housekeeping Executive
• Inspect all checkout rooms to verify guests have departed and assess general condition
• Confirm all vacant rooms are truly vacant
• Change room status in the computer to “Vacant Inspected” once the room is completed and inspected
• Assist Housekeepers as needed
• Check all closets for condition and cleanliness, removing any unnecessary items left in closets
• Maintain knowledge of fire alarm/carbon monoxide alarm and evacuation procedures
• Be MSDS trained and have completed the AWAIR program
• Perform any other required duties as requested by the Housekeeping Executives or Building Manager to improve hotel operation and guest service
• Keep confidential the business functions of the company, including, but not limited to, financial status, customer/guest information, employee issues, etc.

• Highly organized
• Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 30 pounds
• Strong Guest Service Skills
• Must have attention to detail and be customer service oriented
• Ability to communicate satisfactorily with guests, management, and co-workers

• Medical, Dental, Paid time off, 401(k) for full-time employees
• All employees get discounts on hotel’s outside of their hotel they work in
• Opportunities for bonuses
• $250 referral bonus for you and a referred associate
• Pay Activ: access to your already earned wages before payday