Customer Service Representative
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support, Call Center / Support
Join to apply for the Customer Service Representative role at Performance Food service
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We deliver the goods – you will support our food distribution system through frontline customer service, ensuring satisfaction and timely order handling.
Position PurposeResponsible for assisting all customers with order entries and any inquiries regarding the company. In addition, responsible for keeping all customers satisfied and happy with the company as their distributor and to accommodate them as best possible. Solves customer problems and deals with a variety of concrete variables in situations where standardization exists.
ScheduleMonday‑Friday, Rotating Sunday (approximately 1 every 7 weeks). 7:30 AM - 4:00 PM.
Responsibilities- Input customer orders accurately and efficiently.
- Enter order and invoicing information on time.
- Assist customers with orders and problems; contact vendors and request samples.
- Provide professional assistance when working with the public, customers, vendors, and co‑workers.
- Perform administrative responsibilities such as checking faxes and mail daily, writing sample requests and special orders as needed.
- Attend training and customer service meetings.
- Perform other related duties as assigned.
- High School Diploma / GED or equivalent.
- 6 – 12 months experience in customer service, call center or a related area.
$20 – 22 per hour.
Benefits- Day 1 Health & Wellness Benefits
- Employee Stock Purchase Plan
- 401K Employer Matching
- Education Assistance
- Paid Time Off
- ...and more
Entry level
Employment TypeFull‑time
Job FunctionOther
IndustriesFood and Beverage Services
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