Barista

Phyllis Jordan, a pioneer in the coffee industry, founded PJ’s Coffee of New Orleans in 1978 and demonstrated that better beans, superior roasting techniques, and pure passion for the art of coffee making mattered. In 2008, the company was purchased by New Orleans natives and brothers, Paul, Steven, and Scott Ballard. PJ’s Coffee serves a wide variety of hot, iced, and frozen coffee beverages using only the top 1% of Arabica beans, as well as organic tea and fresh breakfast pastries.

PJ’s Original Cold Brew™ Ice Coffee is brewed daily using a special cold‑drip process that protects the flavor and strength of the beans while producing a coffee that is two‑thirds less acidic – a process and technique developed by its founder and used for more than 40 years at all PJ’s locations. Bags of whole bean coffee and single‑serve cups of PJ’s Coffee are available for sale in‑store and online.

With more than 145 operating stores, including four international locations, PJ’s Coffee continues to grow in the U.S. and abroad.

The barista is responsible for being the master craftsperson of all beverage and food items offered by PJ’s Coffee. They create a positive environment for both customers and fellow staff members, delivering consistently fast, efficient, and friendly service. The barista upholds the reputation and integrity of the PJ’s brand and of the specific store, exhibiting impeccable customer service qualities, product knowledge, and a commitment to safety and core values.

A passion for growth within the company and a desire to advance into larger roles are essential.

• Present a positive image of PJ's customers and coworkers
• Proactively suggest new beverages, drink enhancements, snacks, and pastries to improve the overall experience and customer knowledge
• Prepare all beverages and food to meet PJ’s Coffee specifications and customer satisfaction
• Maintain excellent customer service through staff operations and store upkeep
• Follow cash‑handling procedures accurately
• Ensure the interior and exterior of a store meet sanitary, safety, and aesthetic requirements by maintaining daily shift checklists and par levels
• Alert management to operational needs, equipment failure, and necessary improvements
• Enforce and abide by company policies, procedures, and safety rules
• Attend training sessions designed to increase coffee knowledge and work skills and apply that knowledge to operations

• Barista experience is welcome but not required; training will be provided
• Outgoing and engaging personality
• Exceptional communication and relationship‑building skills
• Ability to multi‑task and work in a fast‑paced team environment

Starting at $9.00 per hour (tips not included).

• Flexible schedules
• Enjoyable work environment with supportive management
• Employee incentives
• Growth potential