Senior Account Manager; Walmart​/Commerce

Overview

About VML is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human-first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement & Optimization.

In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.

VML is a WPP agency (NYSE: WPP). For more information, please visit , and follow along on Instagram
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The Senior Account Manager will be working on Walmart Commerce campaigns for one of the largest CPG clients. You will interact with clients and internal partners as both an effective project steward and partner to clarify and develop project objectives, identify challenges, and guide strategy and metrics development. As such, the Senior Account Manager should demonstrate an understanding of the client’s business (objectives, risks, and strategies) and its marketing goals, applying them to guidance for projects and to identify incremental growth opportunities.

In this role, you will be responsible for both leading small to medium-sized projects and acting as day-to-day support on larger projects.

• Work effectively with a variety of internal disciplines and teams
• Detail-oriented with strong interpersonal, organizational, and presentation skills
• Think and operate with strategic orientation and task/project management
• Lead cross-functional teams and navigate cross-agency collaboration
• Help mentor and support career development of team members
• Ensuring operational excellence on the accounts and projects managed
• Financial management responsibilities include reviewing project estimates, SOWs, projections, and billing for brands managed, review monthly billing spreadsheets with clients
• Lead execution of projects and inform supervisor/director on status
• Serves as day-to-day client contact, with supervision from manager, as needed
• Leads team in execution of project deliverables
• Maintains and grows knowledge of client’s business, competition, and industry
• Leads team understanding of client’s business goals/objectives relative to projects
• Identifies new and inventive ways to contribute to and grow client business including thought leadership around areas of interest and new opportunities; MIP plan for brands managed
• Participates in key client meetings including status meetings, briefings, MRL reviews, cross-agency partner meetings, agency day, and VML presentations

• 3-5 years of advertising or marketing experience, preferably experience in an agency setting with shopper marketing / Commerce for Walmart
• Comprehensive knowledge of client’s business, objectives, category and products, and a clear understanding of the key strategic issues impacting the client’s business
• Able to communicate clearly, thoroughly, succinctly and in a timely manner both verbally and in writing; follow up on outstanding issues; ask relevant questions
• Able to build relationships and collaborate across teams, departments, vendors, and clients to successfully accomplish work
• Strong attention to detail and organization, demonstrated through actions such as
• Effectively proofing own and others work to ensure accuracy
• Actively and effectively managing timelines, budgets, and deliverables of multiple projects simultaneously
• Analyzes results, interpret data, draw sound conclusions, and develop insightful and actionable recommendations
• Proactive approach, demonstrated through actions such as anticipating potential problems and obstacles to project success, communicating…