Senior Reliability Engineer

Position Title: Senior Reliability Engineer

Job : R-000059

Location: US AR Rogers Office | US MN Minneapolis Office

Posting Type: Full time

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team thats transforming the global retail supply chain!

The Senior Site Reliability Engineer approaches Operations as a software problem and aims to apply software engineering approaches to those problems. The SPS SRE team is responsible for delivering highly available platform services and deployment automation that empower our product engineering teams with services that are secure, reliable, cost effective, and foster speed. Working within a fast-paced and collaborative environment, the SRE team partners with development teams to deliver market-leading products and services.

Additionally, using automation and other technologies to intelligently cope with challenging failures while collaborating with various engineering organizations to resolve failure risks at the source.

• Engineer and maintain highly available, secure, and cost-effective container orchestration platforms such as Kubernetes and ECS
• Engineer Continuous Integration & Continuous Delivery (CI/CD) solutions that simplify and improve software deployments to enable high velocity for our Product Engineering partners
• Develop robust monitoring and observability services and patterns to consistently improve the team’s ability to identify, react, respond, and recover from complex failures
• Collaborate with Technology Engineering, Development, and Product Management to help develop, scale, and improve production systems and services
• Partner with service teams to provide appropriate documentation, cross-training, architecture planning, capacity management, and recommendations for future state
• Engineer technical solutions to prevent or reduce the frequency of failures
• Help drive the code quality practices within the team and work hard to deliver a maintainable software
• Participate in screening, interview panels, and other hiring related activities when required

• 5+ years IT experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD with 1 year; or equivalent work experience
• Experience in Python and/or Typescript with software Engineering mindset
• Experience working with AWS including RDS
• Experience or interest in platform and service mesh technologies such as Docker, Kubernetes
• Experience building or operating CI/CD pipelines or other deployment automation solutions
• Experience administering Linux
• Experience participating in Agile development methodology and task execution
• Experience with immutable and scalable infrastructure (infrastructure as code concepts)
• Demonstrated understanding of networking systems, various identity and authorization systems
• Consistently demonstrated superior problem solving and collaboration skills

• Experience with advanced monitoring solutions such as metrics platforms, logging, distributed tracing, etc…
• Experience working with databricks or Snowflake

This role follows a hybrid work model, working 2 days per week at our Rogers, AR office or our office in Minneapolis.

At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.

The annual salary range for this role is: $108,200 - $125,000. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.

SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.