Bilingual Patient Coordinator- (English​/Spanish

Community Clinic is a patient-directed Community Health Center which provides affordable primary health care and supportive services to our neighbors in Northwest Arkansas. Community Health Centers, also known as Federally Qualified Health Centers, is a Federal designation whereby community health needs are identified and are responded to appropriately. We provide health care using a Patient-Centered Medical Home (PCMH) approach: the needs of the patient come first.

Community Clinic recognizes that every employee plays a vital role.
We care. You belong.

We are seeking a front desk Patient Coordinator for Rogers Medical Clinic located in Rogers, AR. Must be bilingual (Spanish/English). Must have strong computer skills, excellent communication, organizational ability, and be comfortable in a fast-paced environment. Some experience working in a healthcare setting strongly preferred. The schedule for this position will be Monday-Friday 8:00 AM - 5:00 PM

• Provides exceptional customer service during all aspects of a patient visit to Community Clinic.
• Responds to and directs incoming patient calls in a timely and courteous manner, maintaining professionalism and providing exceptional customer service.
• Ensures patient information is entered into the electronic medical record (EMR) accurately and updated regularly for all patients.
• Ensures patient payments are collected, posted correctly to accounts, and collections are balanced daily.
• Maintains a clean and orderly work environment
• Assists as requested by provider in procedures and examinations within guidelines of certification and/or training.
• Translates written and verbal communication between patient and providers, nurses or ancillary staff, as requested by either the patient or staff and as skills allow.

• High school diploma or equivalent required.
• Bilingual Spanish/English is required.
• Previous customer service experience is required.
• Previous experience in a healthcare setting is required.
• Ability to use Microsoft Office software
• Strong interpersonal skills and the ability to work effectively with people of all backgrounds.

• Be a part of a mission driven organization providing comprehensive health care to everyone in your community, regardless of their financial or medical situation!
• Health, Vision, Dental and Life Insurance
• 403(b) Retirement plan (automatic employer contribution of 5% per paycheck!)
• Paid Time Off and 10 Annual Paid Holidays