Patient Service Agent Northwest Arkansas
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep
Responsibilities
Responsible for scheduling patient appointments and taking patient messages. Giving general information regarding their visit instructions and expectations. Maintain calm, pleasant professional attitude. Delivers excellent customer service using exceptional telephone etiquette.
Position DetailsPatient Service Agent
Full Time - Remote after 90 days of Training
NWA
MinimumRequired Qualifications
Education:
High School Diploma or Equivalent
Experience:
Customer Service experience
Other Skills and Knowledge:
Basic computer skills, Data Entry
Professional, courteous, and compassionate attitude, ability to multi-task, type 60 wpm
Physical Requirements- Position requires the ability to push, pull, and/or lift 50 lbs on a regular basis.
- Position requires prolonged standing and walking during each shift.
- Position requires the ability to grip, reach, bend, kneel, twist, and squat to perform duties.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
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