Operations Coordinator

DESCRIPTION

The Operations Coordinator is responsible for assisting the Client Operations Manager with creating projects, monitoring fieldwork, writing reports and invoicing clients.

• Compile store lists, target lists and product lists.
• Obtain project billing codes and fulfillment identification numbers.
• Create project information documents and train Field Support agents.
• Develop plans to deliver quality execution and partner with Quality Assurance team members to ensure desired outcomes.

• Load projects into
  360, according to established rules and guidelines.

• Monitor field execution and take appropriate actions to ensure quality work is completed on time.
• Communicate verbally and in writing with Field associates and internal team members.
• Pull reports from Axis or SSRS.
• Assist with the invoicing process.

• Strong communication and interpersonal skills.
• Effective at developing and maintaining working relationships across teams.
• Able to manage multiple priorities under tight deadlines.
• Able to prioritize conflicting demands and organize time.
• Good problem-resolution skills.

• Scorecard metrics for project loading, QA, and invoicing.

High school graduate. Four-year college degree preferred.

Retail experience preferred.

Ability to perform essential duties and responsibilities in an office environment.

Proficient in Microsoft Office applications with intermediate to advanced Excel skills required.

None

None

Office Environment.

Occasional local travel; no overnight stays.

English is the primary language skill.

Acosta, and its subsidiaries, is an Equal Opportunity Employer.

Administration

Full time

Sales

$20.19 - $21.15

Crossmark Inc.

19852