OUTLET Floor Manager; m​/f​/d

Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Versace, Church’s, Car Shoe and Luna Rossa brands, and has employees of over 100 nationalities.

We are seeking a passionate and dedicated Floor Manager (m/f/d) to join our dynamic team in our Prada Outlet Store in Roermond. As a Floor Manager, you will be a Company Brand Ambassador and to be responsible for achieving all the qualitative and quantitative objectives of the product category department assigned. You will manage and motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.

• Lead the sales team to exceed financial targets, maximize sales, achieve KPIs, and promote cross-selling and upselling.
• Assist the Store Manager in analyzing performance, developing action plans, making commercial recommendations, and implementing business strategies.
• Motivate, coach, and inspire the team: identify talents, support training needs, and foster a positive, high‑performing environment.
• Ensure strong product knowledge, stay updated on market trends, and support ongoing training and digital tool adoption.
• Promote a client‑centric culture, ensure excellent service standards, execute selling ceremonies, and manage complaints effectively.
• Build strong client relationships, encourage clientelling initiatives, identify new client opportunities, and support after‑sales excellence.
• Maintain visual merchandising standards, oversee operational procedures (cash, inventory, reporting), ensure back‑of‑house efficiency, and protect company assets.

• +5 years’ experience in a leading role in the (luxury) retail environment
• Passionate about the product category, with strong market and product knowledge as well as interest in luxury, fashion, art,
• A business‑driven mindset with solid problem‑solving skills, and a collaborative team player able to lead, influence, and inspire peers
• Customer‑centric approach with a natural ability to serve and engage clients
• Fluent in Dutch and English

Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth. Prada Group promotes an inclusive work environment, ensuring equal opportunities for all candidates, regardless of gender, ethnicity, sexual orientation, disability, or other personal characteristics.

We believe that diversity is a value and we are committed to build a fair and respectful workplace for all.