Tire and Battery Center Team Leader

Overview

Position Summary...As a Tire and Battery Center Services Lead you will drive member service in your area and supervise your team of hourly associates to deliver safe and efficient services. You will model expertise in Tire and Battery Center and work collaboratively with other team leaders to ensure the total club meets the member’s expectations.

• Be a Team Leader:
  Supervises the team within the Tire and Battery Center to deliver on the business plan and contribute to the overall success of the club. Communicates the goals of the department, sets guidelines and expectations for tire and battery service, executes company programs, adheres to policies, and is an advocate for the member, the associate, and the company.
• Be an Expert:
  Maintains an in-depth knowledge of business on the floor, safety and compliance protocols, tire and battery service standards, equipment operations, TPMS, tire recalls, product specifications and seasonality to ensure the team performs daily processes consistently. Shares knowledge and trains the team. Ensures the team possesses knowledge of new products and new technologies and is equipped to do their job effectively.
• Be a Techie:
  Leverages digital tools to plan for and drive sales, improve the service experience and elevate associate engagement. Uses handheld technology to make immediate business decisions related to services, safety alerts, product information, and training. Be an early adopter of new tools and encourage others to use them.
• Be an Owner:
  Drives the business results and ensures commitment to operational excellence. Maintains a neat, clean and safe work area for the team and members. Plans ahead for equipment, tools and supplies while controlling expenses. Tracks and monitors returns and special orders, assists in staffing and scheduling, operates cash registers, processes transactions and supports member service as needed.
• Be a Talent Ambassador:
  Trains and teaches the team to be highly effective, monitors associates’ completion of e-learnings and trainings on time. Identifies potential and develops necessary skills, encourages career growth, and sources new talent. Develops and implements processes to meet business needs and collaborates with managers, coworkers, customers, and partners.
• Demonstrates compliance with company policies, procedures and standards of ethics and integrity. Supports the Open Door Policy and assists management with addressing ethical and compliance issues.
• Leads and participates in teams by coordinating and executing work, assessing customer needs and priorities, and ensuring timelines and quality. Supports adaptation to change and new challenges.
• Respect the Individual:
  Embraces differences, creates a culture of belonging, and provides opportunities for associates to thrive.
• Act with Integrity:
  Maintains high standards of integrity and accountability, supports Walmart values, and aims to make a positive impact for associates, customers, members and the world.
• Serve Our Customers and Members:
  Delivers results while putting the customer first and balances short- and long-term priorities.
• Strive for Excellence:
  Demonstrates curiosity, takes calculated risks, and supports others through change.

At Sam's Club, we offer competitive pay as well as performance-based bonus awards and other benefits for a happier mind, body, and wallet.

• Health benefits include medical, vision and dental coverage
• Financial benefits include 401(k), stock purchase and company-paid life insurance
• Paid time off benefits include PTO, parental leave, family care leave, bereavement, jury duty, and voting. You will also receive PTO and/or PPTO for vacation, sick leave, holidays, or other purposes. The amount depends on job classification and length of employment.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

Live Better U is a company-paid education benefit program for full-time and part-time associates. Programs range from high school completion to bachelor’s degrees, including English Language Learning and…