Business Operations Intern

Position: NCDOT Business Operations Intern
** Agency
* * Dept of Transportation
** Division
* * Secretary
* * Job Classification Title
** S-Education & Training (S)
** Position Number
**** Grade
* * TSIt’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.
** Description of Work
** Summer 2026 (May 2026 - July 2026)   Full-time Work Schedule,   Monday
- Friday, 40 hours per week    Position:
Business Operations Intern

Location:

On-site. 1405 N. Church Street Rocky Mount NC 27804  Internship Duration: 10-week internship (May 26, 2026, to July 31, 2026)    About the Internship:

This role offers hands-on experience working with technical systems, operational documentation, and cross-functional teams to ensure accurate, compliant, and efficient management of motor vehicle and law enforcement data.

Key Responsibilities:

• Assist with updating the audio/visual sections of Standard Operating Procedures (SOPs)  
• Support User Acceptance Testing (UAT) activities, including system validation and documentation  
• Provide guidance and support related to report deletion processes and file retention requirements  
• Assist with the transition of Law Enforcement agencies to the NCCRIS program  
• Support records management activities to ensure compliance with State and Federal requirements  
• Collaborate with internal teams and external stakeholders to resolve system and process issues  
• Assist with report handling, system testing, and operational documentation updates  
• Perform general business office support tasks, including document preparation, research, and coordination across teams    Ideal Candidate:
We are seeking a highly organized, detail-oriented, and proactive individual pursuing a degree in Business, Information Systems, Computer Science, Criminal Justice, Public Administration, or a related field. The ideal candidate demonstrates strong analytical thinking, clear communication skills, and the ability to work effectively with multiple stakeholders while managing technical and operational tasks.  Preferred Skills and Knowledge:  
• Technical and data-management skills, including system testing and report handling  
• Experience or interest in records management and file retention requirements  
• Ability to analyze processes, identify issues, and recommend logical solutions  
• Strong written and verbal communication skills  What You’ll Gain:

• Hands-on experience supporting business operations, system testing, and data compliance initiatives  
• Exposure to User Acceptance Testing (UAT) and operational system transitions  
• Practical knowledge of State and Federal statutes governing public records and data retention  
• Experience working with law enforcement data systems and interagency coordination  
• Weekly mentorship, training opportunities, and performance feedback  
• The opportunity to contribute to high-impact projects that improve system accuracy, compliance, and service delivery
** Knowledge

Skills and Abilities

/Management Preferences
**** Application Requirements**:

To apply for this internship, please submit the following documents:
** Resume**:
* Highlight your educational background, relevant coursework, skills, work experience, and extracurricular activities that demonstrate your qualifications for the position.
** Academic Transcript**:
* Provide an unofficial or official transcript that lists your completed coursework, grades, and current GPA. This will help us assess your academic qualifications and areas of study.
** Minimum

Education and Experience
** Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the

Education and Experience Equivalency Guide for details.
** Eligibility Requirements:
***…