Certified Medical Assistant

Join to apply for the Certified Medical Assistant role at Turnwell Mental Health Network
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We are a high-end mental health clinic located in Rockwall, Texas. We provide face‑to‑face and telepsychiatry services at our clinic and to patients in multiple organizations, rehabilitation centers, and detox facilities throughout Arizona. We strive to provide the best health care and customer service in a very professional, yet personalized, warm, and friendly environment.

• Receive and direct phone calls, schedule appointments, check‑in patients, obtain necessary patient information to file and update patient records, and ensure all forms and consents are completed by patients. Cover the front desk as needed.
• Check‑out patients, assist with referral processing, and arrange laboratory services.
• Handle billing process – complete prepayment credit, call to collect past‑due balances, reconcile daily deposits.
• Verify insurance and deductibles while collecting copayments and coinsurance.
• Prepare patients for examination and take vitals. Clean and sanitize area and equipment between each patient.
• Perform routine specimen collection and tests as requested by clinical staff.
• Assist patients with medical related online forms, applications and telehealth.
• Assist Clinical staff with medical record requests, reports, and letters as requested.
• Manage inventory of medical supplies and equip exam rooms with appropriate supplies.
• Monitor providers schedules – looking for errors, insurance or chart audits, etc.
• Assist with flow of office and any additional duties as assigned.

• High school diploma or GED required; completion of an accredited medical assistance certification program required.
• Excellent interpersonal skills.
• Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
• Must be detail-oriented and highly organized.
• Firm grasp on medical practices, administrative processes, and organizational policies.
• Knowledge of patient care and examination procedures.
• Must be able to always maintain confidentiality with HIPAA guidelines.

Entry level

Full‑time

Health Care Provider

Mental Health Care