Retail Team Leader Montrose

Retail Team Leader Montrose

Position at Goodwill of Greater Washington

Exciting and diverse retail leadership opportunity in a dynamic work environment. We offer excellent compensation, healthcare, career growth, paid PTO, no inventory or overnights, and bonus potential.

Benefits include: same‑day pay option, accrued personal time off, paid holidays, premium pay for certain holidays, basic life insurance, short/long‑term disability, individual and family medical/dental/vision, pet insurance, employee discounts, employee assistance program, 403(b)/401(k) with match after 1 year.

• Directing Others
• Motivating Others
• Customer Focus
• Process Management
• Functional/Technical Skills

• Assist the store manager with overall operation of the retail store.
• Assist the store manager in compliance and enforcement of company policy and standards.
• Perform daily administrative/clerical functions of store operations and cash transactions.
• Monitor sales transactions associated with purchases and ensure proper sales procedures are followed by store associates.
• Maintain the general appearance of store and premises according to Goodwill standards.
• Ensure enforcement of store safety and security procedures.
• Settle customer complaints.
• Provide input for associate interviews and performance evaluations.

• Makes bank deposits.
• Opens and closes the store as necessary.
• Supervises and trains retail associates.
• Instructs workers during interviews to develop their full working potential.
• Ensures proper staffing levels.
• Monitors time and attendance system.

This position has supervisory responsibility for the retail staff including the donation attendants, processors, and sales associates.

• High school diploma or equivalent and at least 6 months of supervisory experience (or completion of GGW’s Aspiring Managers and Employ Excellence).
• Effective verbal and written communication skills.
• Reading and math skills at or above an 11th grade level.
• Ability to bend and lift 40‑50 pounds frequently.
• Ability to stand for prolonged periods of time (up to 7 hours per 8‑hour shift).
• Previous cashier experience.
• Basic working knowledge of computer applications and the internet.
• Excellent customer service skills.

• Previous experience in a retail department store environment.
• Ability to coach and direct employees.
• Ability to adapt to periodic and rapid change.
• Fluency in English and Spanish.

Mid‑Senior level

Full‑time

Sales and Business Development

Non‑profit Organizations