Outreach and Marketing Manager

Overview

About The Position

The salary range above represents this position’s earning potential. The anticipated hiring range for this position will be $76,742.00 to $ based on the candidate’s qualifications and experience.

The Office of Consumer Protection (OCP) advocates for a fair and honest marketplace in Montgomery County. Since 1971, we’ve helped residents by investigating and resolving consumer complaints, licensing and registering businesses, and promoting consumer awareness through education and outreach. Our work is grounded in Chapter 11 of the County Code, which prohibits unfair and deceptive business practices. Recognized nationally for our commitment to consumer rights, we strive to protect and empower every resident in Montgomery County.

We are seeking a strategic, creative, and results-driven Marketing & Outreach Manager to lead the Office of Consumer Protection’s (OCP) public engagement, branding, and communications efforts. The ideal candidate is a proactive communicator and campaign strategist who can pitch innovative ideas aligned with OCP’s strategic plan and translate them into actionable marketing and outreach initiatives. We are looking for someone who thrives in a collaborative environment, has a passion for public service, and is committed to educating and protecting consumers throughout Montgomery County.

You should be skilled in content creation and management, digital strategy, event planning, and media relations, with a strong understanding of branding and community engagement.

• Strategic Thinking:
  Ability to develop and implement integrated marketing campaigns aligned with organizational goals.
• Project Management:
  Skilled in managing multiple projects, timelines, and deliverables with attention to detail.
• Creative Communication:
  Strong writing, editing, designing, and visual storytelling skills to engage diverse audiences.
• Digital Fluency:
  Experience with social media strategy, content management systems, and analytics tools.
• Collaboration:
  
  Ability to work across teams and with external partners to maximize outreach impact.
• Public Engagement:
  Comfortable representing the organization and events, and in media interactions.

Applicants selected for an interview will be required to submit a digital portfolio as part of the interview process. The portfolio should include examples of outreach, marketing, or communications materials that demonstrate experience in campaign coordination, content development or editing, branding, and public engagement.

PLEASE NOTE: Instructions for submission will be provided when applicants are notified of their interview, and the portfolio must be submitted electronically by the specified deadline. Do NOT upload your portfolio with your application. Submission instructions will be provided only to candidates selected for interviews.

As the Marketing & Outreach Manager, you will lead OCP’s communications and outreach strategy to enhance public awareness and engagement. You will manage campaigns, content creation, digital platforms, and community events to ensure that OCP’s messaging is clear, consistent, and accessible.

• Developing and executing integrated marketing campaigns aligned with OCP’s strategic goals.
• Manage branded materials and ensure consistent visual identity across platforms.
• Creating and reviewing educational and promotional content, including videos, graphics, and newsletters.
• Leading the department’s social media strategy and editorial calendar.
• Coordinating media relations, including press releases, talking points, and media tracking.
• Planning and managing community outreach events, workshops, and public forums.
• Producing OCP’s annual report and maintaining records of outreach and campaign performance.

This position requires the ability to attend meetings or perform work at locations outside the office.

Please note: A valid driver’s license is not required for this position; however, the candidate must be able to attend meetings and perform work at locations outside of the office.

Education: Graduation…