Field Service Engineer; Rockville Maryland

Field Service Engineer - Permanent - Rockville, Maryland

Keeping critical systems running through expert onsite service.

Proclinical is seeking a Field Service Engineer to support equipment and systems at a customer site in Rockville, Maryland.

The successful candidate will perform installation, maintenance, and repair tasks while ensuring compliance with quality standards. This position requires a proactive approach to problem-solving and the ability to adapt to changing priorities.

• High school diploma required; an Associate of Science degree, technical certificate, or equivalent is a plus.
• Background in electrical and mechanical systems with related work experience or military technical training.
• Strong communication skills, with the ability to read, write, and speak clearly while interfacing with customers and peers.
• Excellent troubleshooting skills with a structured approach to identifying and resolving issues independently.
• Ability to prioritize and make decisions based on business needs.
• Experience with Oracle systems is highly beneficial.
• Flexibility to align work schedule with customer needs, including occasional on-call, holiday, or weekend work.
• Comfortable working in cold environments and lifting up to 50 pounds.
• Must meet background screening requirements.
• Onsite presence required five days a week at the customer's facility in Rockville, Maryland.

• Install, modify, repair, and conduct preventive maintenance on equipment and systems, including software and hardware.
• Interface with customers to maintain service level agreements and ensure satisfaction.
• Maintain a safe and clean working environment by adhering to established protocols and policies.
• Obtain certification for equipment service and operation as required.
• Submit detailed reports on service activities, including status updates and performance summaries.
• Respond effectively to changing priorities, such as escalations or urgent repairs.
• Act as a point of contact for both the customer and internal teams.
• Provide system performance summaries, including issue analysis and corrective actions.
• Support additional key performance indicator (KPI) measurement requests as needed.

If you are having difficulty applying or if you have any questions, please contact Anderson Maldonado at

If you are interested in applying to this exciting opportunity, then please click 'Apply' or to speak to one of our specialists please request a call back at the top of this page.

Proclinical is a leading life sciences recruiter focused on finding exceptional people and matching them with the finest positions across the globe. Proclinical is acting as an Employment Agency in relation to this vacancy.

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