Senior Director, Business Learning and Training Development

Overview

The Senior Director, Business Learning and Training (BLT) Development, reports to the Senior Vice President of Learning, Talent, and Organization Development within People Solutions. This role leads the strategic planning, development, and delivery of Regulatory Technical Training for FINRA's Regulatory Operations Team, overseeing the BLT Program Management team, Instructional Systems Designers (ISDs), On-the-Job Advisors (OJAs), Learning Experience Designers (LXDs), and the Critical Skills and Capabilities (CSC) team.

The role requires strategic planning and customized program development to ensure staff receive timely training and education on changes impacting business operations, regulatory requirements, evolving markets, innovative solutions, technology platforms, and their job responsibilities. This includes developing and maintaining relationships with internal and external industry experts, collaborating within LTOD, and engaging third-party training vendors. The Senior Director meets regularly with FINRA's Regulatory Operations Senior Management team and organizational leadership to provide updates and obtain input related to training strategy, development, delivery, and enterprise learning initiatives.

• Strategic Leadership:
  Leads execution and oversight of the BLT training program portfolio, ensuring alignment with organizational goals and FINRA's mission of investor protection and market integrity.
• Strategizes, directs, develops, and monitors a robust and efficient training program for regulatory learning needs, business operations, and other FINRA departments as required.
• Provides strategic guidance to department and organizational leadership on development methodologies, delivery approaches, and curriculum design.

• Program and Team Management:
  Directs and oversees the BLT Program Management team, ISDs, OJAs, LXDs, and CSC team to deliver high-quality learning solutions.
• Establishes the tactical and operational aspects of the team, including performance management and compliance, while ensuring achievement of team goals within the broader organizational strategy.
• Accountable for meaningful career development conversations, regular coaching, and feedback with direct reports.

• Risk and Compliance Management:
  Manages risks associated with Regulatory Service Agreements (RSA) training obligations in accordance with FINRA policies and procedures and determines mitigation strategies to protect FINRA from unnecessary reputational or financial risk.
• Ensures compliance with regulatory training requirements and organizational learning standards.

• Training Development Execution:
  Oversees identification of department-specific learning needs and knowledge management plan to design, develop, and implement training solutions.
• Strategizes and oversees the development and implementation of annual learning plans that include on-demand courses and live sessions for FINRA staff and stakeholders.
• Oversees production and execution of comprehensive learning programs and reporting mechanisms.

• Collaboration and Stakeholder Engagement:
  Collaborates with People Solutions and Regulatory Operations to reduce redundancy, utilize best practices, identify gaps across FINRA, and strategize solutions;
  Partners with internal and external stakeholders to ensure progress toward organizational goals and objectives;
  Oversees enterprise-wide learning initiatives and projects of high visibility and critical importance as assigned by senior management.

• Monitoring and Reporting:
  Directs monitoring, tracking, and reporting to the People Solutions Leadership Team on training programs and learning metrics;
  Oversees planning, production, and execution of regular learning reports across regulatory operations business units and regulatory functions.

• Additional Responsibilities:
  Demonstration of FINRA’s values;
  Collaboration, both in-person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

• Bachelor's degree and a minimum of 12 years of experience in securities regulation or compliance; or an equivalent combination of education and experience.
• A minimum of five (5) years of experience managing, leading, and evaluating employees in a team environment.
• Superior judgment in managing sensitive information and high-risk projects.
• Demonstrated excellent oral and written communication skills.
• Demonstrated ability to lead multiple tasks simultaneously and manage competing priorities independently.
• Proven ability to build and maintain relationships with senior leadership and key stakeholders.
• Knowledge of federal securities laws and the Securities Exchange Act of 1934 is a plus.

• Hybrid work environment, with defined in-person presence requirements.

For work that is performed in Los Angeles and San Francisco, CA, CO, FL, TX, IL, PA, MA, MD, VA, Washington, DC, NY and NJ, please refer to the chart below for the salary range for the corresponding location. FINRA…